Frequently Asked Questions

An eSIM is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. It's built into your device and can be activated instantly.

Most modern smartphones support eSIM, including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer. Check your device settings to confirm.

Activation is instant! Once you receive your QR code via email, you can scan it and your eSIM will be ready to use within minutes.

Yes, most eSIM-compatible devices support multiple eSIM profiles. You can store several eSIMs and switch between them as needed.

Don't worry! Contact our support team and we can help you reinstall your eSIM profile. Keep your original QR code email for easy reinstallation.

Yes, you can switch between your eSIM and physical SIM card at any time in your device settings. Some devices even allow you to use both simultaneously.